FAQ

Frequently asked questions

How do I book a Conference?

There are three ways to book a conference: Online via the online booking form, via fax or letter or via phone.

Via online booking form

In order to book a Conference online, please go to the Conference Detail Page. To get to the Conference Detail Page please click in the menu on "Upcoming Events", choose your conference and click on "Details". Scroll a little bit down and click on the tab "Booking" to view the booking instructions for the particular conference. At the bottom of the booking instructions you will recognise one or more booking forms, e.g. a form for physicians, a form for nurses etc.. Fill in the form that suits you. In some cases you can also choose additional services like gala dinner or workshops. Please make your choice. If you want to make several bookings please click on "Add Another Delegate". The webpage reloads and you can fill in the form again, e.g. for your colleague. As soon as you entered the data of the last delegate, please click on "Proceed with Payment". This will guide you to the Booking Cart. There you will see an overview of all delegates entered. The Booking Cart gives you the option to enter a Discount Code or to delete delegates from the Booking Cart in case you entered the wrong data. If everything is ok please click on "Proceed with Booking". That initialises the payment process where you have to enter your billing address and where you can choose your payment method. The payment system consists of five steps. Please fill in all fields correctly. After the last payment step a confirmation page is displayed which provides you with the link to your invoice (pdf). You will also get an automated confirmation email to your email address with your booking data and the link to your invoice (pdf).

Via Fax or Letter

On the Conference Detail Page in the tab "Booking" you will find an Offline Booking Form (pdf) for download. Please print it, fill it in and send it via fax to +44 (0) 20 3318 3077 or via post to

Forums and Events LTD.
20 Sylvester Road,
East Finchley,
London,
N2 HA8,
United Kingdom
You will receive a confirmation via email as soon as we have received your booking form.

Via Phone

Please call our Booking Hotline at +44 (0) 20 8144 2944 to book via phone or if you require any further assistance. 

What are the payment methods?

You can pay your with Credit Card. Accepted cards are Visa and MasterCard. Unfortunately we do not accept American Express.

You can book using a Purchase Order number to surcure your place.

Bank charges are the responsibility of the payer and should be paid at source in addition to the registration fees.

Please ensure the "Name of the Conference" and the "Name of the participant" or the booking reference number are stated on the bank transfer to allow easy tracking.

Registration will only be valid upon receipt of the full payment by the Booking Department according to the deadline indicated.
Outstanding payments will be collected on-site and charged as per the published on-site rates. A copy of the bank transfer (or other proof of payment) will need to be presented on-site in the event that registration fees were not credited beforehand.  If you will be making your payment close to the time of the Conference kindly bring with you a proof of payment (bank transfer copy with clear indication of SWIFT number and IBAN code) to avoid the need of arranging an additional payment on-site.

What do I do with my discount code?

Please go to your booking cart and insert the discount code in the discount code field. The discount will be applied to all items in your booking cart.

Can I receive an invoice under the sponsoring Company / Institution's name?
Yes. An invoice will be automatically provided at the end of the online booking process. You will receive a booking confirmation with a link to your invoice (pdf) via email. If you book via fax or phone, an invoice will be send to you via email.

Can I register for a Conference without paying?

Yes, (subject to availability) but your registration will only be confirmed when full payment is received. Eventual payment cost will be determined according to the published rates for the date.

Can I register on site?

Yes, (subject to availability) but please note that registration on-site entails payment according to the on-site registration rates.

Will I receive a confirmation once I have completed the registration?
Yes. An automated Confirmation Letter with a link to your invoice will be sent to you by e-mail as soon as you finished the booking process.

What does my registration fee include?

For full detailed entitlements, please check the conference details page.

What should I do when I arrive at the Conference venue?

A registration reminder letter will be sent to you a week prior to the Conference. Upon your first arrival at the venue, your pre-paid registration material should be collected from the registration area. Please print the registration letter and bring it with you to the Conference.

How can I register a group?

For group bookings (10 registrations and above), please contact the Registration & Accommodation department at [email protected]

ACCOMMODATION

How can I find out information about hotels and their rates? Forums and Events is offering conference participants special reduced rates for various hotels near to or at the conference venue. Please check the conference detail page for more information on location and rates.

How can I book my room?

Every delegate has to book a room on his own. Please check the conference details page for accommodation information and booking details. For the majority of the conferences a discount on the room rates will be provided.